These terms and conditions apply to all reservations made in our hotel. Guest(s) are to read and agree to these terms prior to making a reservation.
Upon reservation, full amount will be charged by credit card payment or by bank transfer, all reservations cannot be cancelled and are non-refundable.
Failure to check-in on the scheduled day of arrival will be treated as “No-Show” and no refund will be given.
In the winter, all room rates are quoted per night with breakfast and dinner included for the corresponding number of guest(s) according to the room type.
10% tax and service charge have been includes in the room rates. 5% online payment will be charged.
All promotion and room rates are only valid during the date of enquiry and/or the period of promotion specified. The room rates are subject to the discretion of the hotel without prior notice required.
For family visits, one child aged below 6 can stay without additional accommodation costs in existing bedding when sharing with adults.
There will be an additional charge for extra bedding and extra meals and are subject to availability upon request.
Guest must not exceed the specified maximum occupancy for the room type booked.
No pets are allowed in the hotel.
Check-in and check-out times are 15:00 pm and 11:00 am (Japan Standard Time) respectively. A late check out may result in additional charges. There are no refunds for early check-outs.
Guest(s) are liable for any loss or damage of property caused to the allocated room(s) or to hotel premises during their stay.
These Terms and Conditions are subject to changes in hotel policy updates without prior notice.
Hotel Bauhinia reserves the final right of final decision in interpreting and implementing the terms and conditions in any case of disputes.